ALPFA CEO

Damian Rivera


Chief Executive Officer

Damian Rivera is a Managing Director in Accenture’s Resources Utilities practice. Damian is a client account lead for some of Accenture’s largest utility clients in the Northeast focusing in the NY market. Damian has a large focus on Customer Care Transformation work for utilities including helping clients with strategically pivoting to digital capabilities as they look to improve customer engagement. Damian has performed Digital Transformation Strategy and Implementation, Customer Information System builds, Meter to Cash Customer Analytics as well as Customer Care operations work. Damian holds a Bachelor’s of Science in Chemical and Biochemical Engineering from Rutgers University – College of Engineering. Damian has been with Accenture since graduating from Rutgers in 1997. Damian works on all project phases including Strategy Development, System Implementation, and Business Process Definition as well as Operations.

In addition to his client focus, Damian served as Accenture’s Managing Director responsible for North American Hispanic American Employee Resource Group from 2011 - 2017. In this role he lead the strategic direction of 16 ERG’s across the US engaging in internal career progression as well as local market activities focused on improving the community in which the ERG is based. Locally Damian also served as the Office Diversity Advocate (ODA), which focuses on improving employee engagement across all of Accenture’s Metro New York based resources. In addition to his role as the ODA in New York, Damian serves on the National Board of Per Scholas, whose mission is to “Break the cycle of poverty by providing technology education, access, training and job placement services for people in underserved communities”

Damian is married to his high school sweetheart Idanis, and has 2 children, Damian Francisco, 17, and Ilanis, 14. When not working, Damian enjoys watching his son run track, and watching his daughter develop her own baking company. Damian also enjoys bike riding and triathlons, having completed the NYC Triathlon 10 years in a row, and completed a charity bike ride from Toronto to Niagara Falls.

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ALPFA
1717 W 6th Street, Suite 410
Austin, Texas 78703
1.855.MYALPFA ex 704
info@national.alpfa.org
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